Do you offer world-wide shipping?
Yes, on many of our products we offer free world-wide shipping!
How long will my order take to arrive?
Many of our products are made-to-order so in some cases it can take 30 days before you receive your shipment. In very rare cases, when an item is in high demand it can take up to 45-60 days before you receive your shipment. Shipment times vary per order and destination.
Quality does take time! These shipping time frames are guided estimations and are NOT guarantees. Please do not contact us asking where your package is if the above days have not passed since you placed your order.
I ordered multiple items, will everything arrive together?
Most likely not. Each of our products are made-to-order, and some products can take longer to make than others after your order is placed. Because of this, we ship out each product as soon as it is complete rather than waiting for the other product(s) in the order to be ready. This saves a lot of space in our warehouse by not having packages everywhere waiting to be shipped and ensures the quickest delivery times possible for each product.
Will you email me when my order is shipped out?
Of course! You will get a confirmation email after you have placed your order, and another when your order is dispatched. If you do not get any emails, please double check you entered the correct email address!
How can I pay?
We accept most major credits and PayPal.
Can I have tracking on my delivery?
Yes, we provide tracking information after your item has shipped.
What should I do if I receive damaged goods?
If a product is damaged upon delivery, please contact us within 2 days from receiving it to resolve the problem. Please do not return damaged products without an approval from our staff.